thread Re: Gift Card checkout in Appointments & Bookings

Gift Card checkout

Facesbyetosh — Mon, 22 Sep 2025 14:11:47 GMT

When will gift cards be added as a checkout option for payment????? This is necessary!

Re: Gift Card checkout

HC_Charlie — Fri, 19 May 2023 14:56:10 GMT

Hello @Facesbyetosh thanks for your post. Are you using a Square POS or Register for in-person transactions? If you customer bought an e-gift card, You should be able to pull up that customer in the register screen and see gift cards stored on their account.

You can also select gift card on the screen after you click on the blue "charge" button for the total amount. Are you able to see this option?

Re: Gift Card checkout

Facesbyetosh — Fri, 19 May 2023 15:15:25 GMT

I'm referring to the process when a client schedules an appointment on my site. I have prepay activated. So if I client purchased a gift card, it doesn't allow them to input gift card info. Instead I have clients paying with a card and then I have to refund them or have to schedule the appointment on their behalf. I hope that makes sense.

Re: Gift Card checkout

HC_Charlie — Fri, 19 May 2023 15:54:13 GMT

sorry, yes @Facesbyetosh I understand. I don't use appointments so i didn't realize this process. Maybe another Square Seller that uses appointments will have a solution for you. I agree this isn't an ideal situation for either you or your customers.

Re: Gift Card checkout

Facesbyetosh — Fri, 19 May 2023 16:22:31 GMT

Thanks for responding.

Re: Gift Card checkout

MayaP — Fri, 19 May 2023 22:32:58 GMT

Hey there @Facesbyetosh thanks for reaching out. We did hear from our team, this is on our roadmap but we do not have an ETA at this time we can provide for when it will be available.

We know this is hard but thank you so much for your patience!