thread Re: Can guest purchase Cancellation Protection at time of booking their reservation? in Appointments & Bookings https://community.squareup.com/t5/Appointments-Bookings/Can-guest-purchase-Cancellation-Protection-at-time-of-booking/m-p/638801#M1404 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/304295">@Soak</a>&nbsp;This sounds sort of like travel insurance?&nbsp; or a service you would offer that if they cancel you would give a full refund? less the cancellation protection charge?</P><P>&nbsp;</P><P>The cancellation protection square has now is for the seller to allow them to charge no shows/ last minute cancellation.</P><P>&nbsp;</P><P>Have you thought about offering 2 price tiers?&nbsp; 1 non-refundable item and the 2nd would be like 90% refund or cancellation less a processing fee?</P> Wed, 22 Feb 2023 14:55:08 GMT Donnie-M 2023-02-22T14:55:08Z Can guest purchase Cancellation Protection at time of booking their reservation? https://community.squareup.com/t5/Appointments-Bookings/Can-guest-purchase-Cancellation-Protection-at-time-of-booking/m-p/638687#M1402 <P>We would like to offer our guests the option of purchasing Cancellation Protection for their reservation when they book online. &nbsp;It's my understanding this isn't currently available. &nbsp;Is Square working on this option?</P> Mon, 22 Sep 2025 14:14:34 GMT https://community.squareup.com/t5/Appointments-Bookings/Can-guest-purchase-Cancellation-Protection-at-time-of-booking/m-p/638687#M1402 Soak 2025-09-22T14:14:34Z Re: Can guest purchase Cancellation Protection at time of booking their reservation? https://community.squareup.com/t5/Appointments-Bookings/Can-guest-purchase-Cancellation-Protection-at-time-of-booking/m-p/638801#M1404 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/304295">@Soak</a>&nbsp;This sounds sort of like travel insurance?&nbsp; or a service you would offer that if they cancel you would give a full refund? less the cancellation protection charge?</P><P>&nbsp;</P><P>The cancellation protection square has now is for the seller to allow them to charge no shows/ last minute cancellation.</P><P>&nbsp;</P><P>Have you thought about offering 2 price tiers?&nbsp; 1 non-refundable item and the 2nd would be like 90% refund or cancellation less a processing fee?</P> Wed, 22 Feb 2023 14:55:08 GMT https://community.squareup.com/t5/Appointments-Bookings/Can-guest-purchase-Cancellation-Protection-at-time-of-booking/m-p/638801#M1404 Donnie-M 2023-02-22T14:55:08Z