https://community.squareup.com/t5/Appointments-Bookings/Appointments-account-owner-and-I-can-t-make-changes-to-my-Staff/m-p/636626#M1390 <P>I have been trying to edit MY staff profile (I'm the account Owner with all permissions) and I keep getting this error message: "<SPAN>Open hours Overlapping hours on Mon. One ends at 6:00 PM and another starts at 11:00 AM,Overlapping hours on Tue. One ends at 6:00 PM and another starts at 11:00 AM,Overlapping hours on Wed. One ends at 6:00 PM and another starts at 11:00 AM,Overlapping hours on Thu. One ends at 6:00 PM and another starts at 11:00 AM,Overlapping hours on..."</SPAN></P><P>&nbsp;</P><P><SPAN>I have checked all Location hours (there are none set) but these hours mentioned in the error message above were my hours a long, long time ago. I have no set/programmed hours set in my own appointments calendar or anyone else's calendar or anything that I can either find or think as to why this error message would pop up.&nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>I can't make any changes to my own staff profile. Like, change my photo, toggle the "Bookable by Customers Online" button, check/uncheck services, make changes to my bio, anything. Any changes I attempt to make and then click the save button prompts the error message in red to pop up and then I have to cancel the changes I made and X out.<BR /><BR />None of the other Staff profiles have any issues or error messages&nbsp;with editing/making changes.&nbsp;&nbsp;</SPAN></P><P>&nbsp;</P><P>Please help!&nbsp; I've scoured the help files and forums and I have messaged support.&nbsp; But no solutions have come forward yet.</P> Mon, 22 Sep 2025 14:14:45 GMT Meleah 2025-09-22T14:14:45Z https://community.squareup.com/t5/Appointments-Bookings/Appointments-account-owner-and-I-can-t-make-changes-to-my-Staff/m-p/636626#M1390 <P>I have been trying to edit MY staff profile (I'm the account Owner with all permissions) and I keep getting this error message: "<SPAN>Open hours Overlapping hours on Mon. One ends at 6:00 PM and another starts at 11:00 AM,Overlapping hours on Tue. One ends at 6:00 PM and another starts at 11:00 AM,Overlapping hours on Wed. One ends at 6:00 PM and another starts at 11:00 AM,Overlapping hours on Thu. One ends at 6:00 PM and another starts at 11:00 AM,Overlapping hours on..."</SPAN></P><P>&nbsp;</P><P><SPAN>I have checked all Location hours (there are none set) but these hours mentioned in the error message above were my hours a long, long time ago. I have no set/programmed hours set in my own appointments calendar or anyone else's calendar or anything that I can either find or think as to why this error message would pop up.&nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>I can't make any changes to my own staff profile. Like, change my photo, toggle the "Bookable by Customers Online" button, check/uncheck services, make changes to my bio, anything. Any changes I attempt to make and then click the save button prompts the error message in red to pop up and then I have to cancel the changes I made and X out.<BR /><BR />None of the other Staff profiles have any issues or error messages&nbsp;with editing/making changes.&nbsp;&nbsp;</SPAN></P><P>&nbsp;</P><P>Please help!&nbsp; I've scoured the help files and forums and I have messaged support.&nbsp; But no solutions have come forward yet.</P> Mon, 22 Sep 2025 14:14:45 GMT https://community.squareup.com/t5/Appointments-Bookings/Appointments-account-owner-and-I-can-t-make-changes-to-my-Staff/m-p/636626#M1390 Meleah 2025-09-22T14:14:45Z https://community.squareup.com/t5/Appointments-Bookings/Appointments-account-owner-and-I-can-t-make-changes-to-my-Staff/m-p/637091#M1394 <P>This sounds like a good question for our Appointments team, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/585876">@Meleah</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>They can take a look at your account with you to help shine a light here, as they can look at your account alongside you to pinpoint what's going on here. Please reach out by phone or email when you have a moment by logging into your Square account and heading <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank">here</A> or by calling 855-700-6000.&nbsp;</P> <P>&nbsp;</P> <P>I hope you find a solution soon!</P> <P>&nbsp;</P> <P><STRONG>P.S.&nbsp;</STRONG><I>Welcome</I> to the <A href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/m-p/190104#M152" target="_blank">Seller Community</A>&nbsp;</P> Tue, 14 Feb 2023 15:46:20 GMT https://community.squareup.com/t5/Appointments-Bookings/Appointments-account-owner-and-I-can-t-make-changes-to-my-Staff/m-p/637091#M1394 JJ_ 2023-02-14T15:46:20Z