Square terminal + square appointments

RLD — Mon, 22 Sep 2025 14:18:32 GMT

So I've had the square reader for a while but all of my amounts are over a threshold making it a requirement for a pin to be entered.

Personally, I dislike people using my phone to enter their pin number. It makes me uncomfortable and it seems a little unprofessional.

So, I went and bought a square terminal to avoid my phone being used for the pin.

The problem I'm running into is square appointments and square terminal don't link (is this correct?)

What happens is I open square terminal to charge a customer, but I can't marry the existing appointment with my terminal. I need to select the service, enter the customer then proceed with the charge.

I get this isn't a big problem, but the issue is my appointment app (square appointments) doesn't register this as paid and it remains dark blue (not charged or paid) I need to go into the active appointment and delete it... Even after the charge has been done on the terminal the appointments app still has no idea it's been paid?!

Is there a more feasible work around that doesn't require me to delete all previous appointments?

Re: Square terminal + square appointments

crystalimages — Mon, 12 Dec 2022 21:04:45 GMT

I believe the terminal is intended more for restaurant servers to check out tables.
I don't think appointments was intended to be connected to it.

If it's not too late, I would return the terminal and buy a tablet (iPads work the best and get preference for updates). You can install the appointments app on it and I think it would be much smoother for you and work better for you.

thread Re: Square terminal + square appointments in Appointments & Bookings

Square terminal + square appointments

Re: Square terminal + square appointments