thread Re: Remove "Say hello to Managerbot" pop-up greeting in Retail & eCommerce

Remove "Say hello to Managerbot" pop-up greeting

Horsefeathers — Thu, 16 Apr 2026 15:53:39 GMT

Every time I login, and most times when I go to the "Home" tab, I receive the popup greeting "Say hello to Managerbot. Your always-on, intelligent business partner".

I have said hello. I have used Managerbot extensively. I have clicked the "X" to close the popup ... repeatedly. The greeting popup persists.

I find no helpful setting to change this behavior. How do I get rid of this message?

Re: Remove "Say hello to Managerbot" pop-up greeting

JoeTend — Sun, 19 Apr 2026 12:25:19 GMT

Can’t wait to hear how to close this bot for good!

Re: Remove "Say hello to Managerbot" pop-up greeting

TheRealChipA — Sun, 19 Apr 2026 12:34:47 GMT

Hmmm. This has to be a random issue only occurring for some. I haven't seen that popup in weeks. Over my decade+ with Square I've seen issues like this with popups. For the longest time (ie - months), the team scheduling module would popup annoying tips and hints. Then, one day, they stopped. I'm not sure what happened in either case. But I'll flag this to the moderators so that the engineers can look into it. It's probably something as easy as an errant cookie setting.

Re: Remove "Say hello to Managerbot" pop-up greeting

JTPets — Mon, 20 Apr 2026 12:21:13 GMT

I still don't have manager bot?

Re: Remove "Say hello to Managerbot" pop-up greeting

TheRealChipA — Mon, 20 Apr 2026 13:02:58 GMT

John, I'm told that ManagerBot is still restricted to the US. I'm trying to get some specific reasons, but my best guess is that this has to do with each country's laws and restrictions on AI-based tools. As you know, there is no one-size fits all and companies that offer AI (especially in the world of finance) have to conform to a mountain of differing regulations. If I learn something different that I can pass on, I will.

Re: Remove "Say hello to Managerbot" pop-up greeting

TheRealChipA — Mon, 20 Apr 2026 13:04:38 GMT

I've learned that this popup is being investigated. The engineers are trying to get to the bottom of why some sellers (like me) no longer see it, and others still do. Hang tight, folks. I'll be back with information when I have it. But, hopefully, you'll see the change before I do!

Re: Remove "Say hello to Managerbot" pop-up greeting

TheSunglassShop — Fri, 24 Apr 2026 20:57:40 GMT

Is there a way to opt out of using managerbot?

Re: Remove "Say hello to Managerbot" pop-up greeting

MarkAdam — Fri, 01 May 2026 20:27:42 GMT

I'm in Canada and this bot pop-up is a nightmare. Every time I refresh my dashboard, this dumb pop-up comes up and the only options you have are to either close the dialogue (only for it to come back next time) or ENABLE the bot, which I 130% do NOT want to do. I want it to go away. Forever.

Re: Remove "Say hello to Managerbot" pop-up greeting

JTPets — Fri, 01 May 2026 20:39:52 GMT

I don't have access to the bot in Canada yet?

Re: Remove "Say hello to Managerbot" pop-up greeting

TheRealChipA — Sat, 02 May 2026 02:47:38 GMT

Yes. Don’t use it

Re: Remove "Say hello to Managerbot" pop-up greeting

eriktaylorlmt — Sun, 03 May 2026 00:56:55 GMT

"Your always-on, intelligent business partner" seems to imply that you're using it whether you like it or not.

This is BS.

Re: Remove "Say hello to Managerbot" pop-up greeting

MarkAdam — Sun, 03 May 2026 04:09:41 GMT

Simply "not using it" doesn't make the super irritating pop-up go away. It's there every time you refresh the dashboard.

That and the toast messages when I move items or use my restaurant POS that are useless and literally blocking the buttons I need to do stuff...

These are both pretty awful "features".

Re: Remove "Say hello to Managerbot" pop-up greeting

Row44 — Thu, 07 May 2026 21:58:34 GMT

Hoping for a disable button soon. It is incredibly annoying.