thread Facebook Ads Account Restricted in Retail & eCommerce

Facebook Ads Account Restricted

ThamaniGems — Wed, 02 Feb 2022 15:35:53 GMT

Does anyone do lives on Facebook? During the pandemic, something happened with my ad account and I am now permanently blocked from boosting my posts, which has really hurt my business. Any suggestions on what I should do?

Re: Facebook Ads Account Restricted

keicollective — Wed, 02 Feb 2022 22:55:38 GMT

Facebook usually emails you when they block part or all of your account. I'd search your inbox for an email from them (it can get marked as spam since it's Facebook afterall). That email should at least tell you what the issue with your account was, and from there you can look to appeal it through their help center.

Example, this would be the place to start if the ban was due to your content: www.facebook.com/help/71[Redacted]93/?helpref=uf_share

There's honestly so many things that it could be, that you're gonna need to narrow down either by finding that email or contacting Facebook support for more info. Hope that helps at least with where to start!

-Andrea

Re: Facebook Ads Account Restricted

ThamaniGems — Wed, 02 Feb 2022 23:00:32 GMT

I eventually found out, but I guess it was past the timeframe when I did. I really do not want to start all over on Facebook, but I may have to.

Thank you for your reply,

Joy