thread Help for new user! in Hardware Setup & Troubleshooting https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Help-for-new-user/m-p/844401#M9527 <P>I have marked my retail item to reflect sold out when it gets to '0' in the 'item library' and it is working BUT the same item still appears in the 'checkout' section on the tablet and continues to allow customers to purchase items that do not exist. The item library sold out message is not synching with the checkout options. How can I block this from happening so my inventory stays at ZERO and blocks any additional purchases?</P> Tue, 09 Jun 2026 18:59:12 GMT SCAHenderson 2026-06-09T18:59:12Z Help for new user! https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Help-for-new-user/m-p/844401#M9527 <P>I have marked my retail item to reflect sold out when it gets to '0' in the 'item library' and it is working BUT the same item still appears in the 'checkout' section on the tablet and continues to allow customers to purchase items that do not exist. The item library sold out message is not synching with the checkout options. How can I block this from happening so my inventory stays at ZERO and blocks any additional purchases?</P> Tue, 09 Jun 2026 18:59:12 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Help-for-new-user/m-p/844401#M9527 SCAHenderson 2026-06-09T18:59:12Z Re: Help for new user! https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Help-for-new-user/m-p/844423#M9530 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/768729">@SCAHenderson</a>&nbsp;- This is an ongoing issue that others have experienced for some time. Sadly, there seems to be no concrete solution. The only suggestion I can give you is to republish a few times, toggle the related settings, and/or just wait. Eventually, it comes clear by magic.&nbsp;</P> Tue, 09 Jun 2026 07:46:02 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Help-for-new-user/m-p/844423#M9530 lennys26 2026-06-09T07:46:02Z Re: Help for new user! https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Help-for-new-user/m-p/844455#M9537 <P>Thank you very much! It's good to know it's not just me.</P><P>&nbsp;</P> Tue, 09 Jun 2026 18:58:19 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Help-for-new-user/m-p/844455#M9537 SCAHenderson 2026-06-09T18:58:19Z