thread Team Permissions for Backing out Transaction in Hardware Setup & Troubleshooting

Team Permissions for Backing out Transaction

Monty360 — Sun, 21 Sep 2025 07:40:20 GMT

Hello, Square Register is requiring our team to put their passcodes in when backing out of a transaction (example: when moving from the payment screen back to the transaction to ADD additional items). The permissions have been set so that all team members can back out or cancel a transaction. How can we remove this passcode requirement?

Re: Team Permissions for Backing out Transaction

TheRealChipA — Fri, 05 Apr 2024 11:57:46 GMT

Hey @Monty360. Since you posted this on the Register board, I have no way of knowing which POS your are using — Standard, Restaurants, Retail, Appointments.

But, to give you one example, if you are using standard Square POS, on your POS go into settings > Security. Scroll down to the “Require passcode” section and uncheck the “to back out of a sale” setting. That should do it for you.