thread Re: What does it mean when it says to access your account please upgrade your device you can do this in Hardware Setup & Troubleshooting

What does it mean when it says to access your account please upgrade your device you can do this by

gdillon — Sun, 21 Sep 2025 07:23:34 GMT

What does it mean when it says to access your account please upgrade your device you can do this via your settings does this mean my phone I have a Moto g stylus

Re: What does it mean when it says to access your account please upgrade your device you can do this

MayaP — Mon, 18 Aug 2025 17:22:21 GMT

Hi @gdillon, thanks for reaching out!

Could you share a photo of what you’re seeing on your end? Is your device updated to the latest software version? To ensure the Square app works properly, both your device and the app should be fully up to date. Could you also confirm which Square device you’re using?

Re: What does it mean when it says to access your account please upgrade your device you can do this

msanarov — Fri, 16 Jan 2026 05:13:24 GMT

Did you ever get this resolved? Mine is doing the same thing.