https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Help-I-can-t-get-my-reader-to-pair/m-p/831860#M8911 <P>Hi there,&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/755919">@DylanCarico</a>,</P> <P>&nbsp;</P> <P><SPAN>I’m really sorry you’re dealing with this, I can hear how frustrating it’s been, especially since you’ve already tried every recommended step and the reader was given to you by a buddy. You’ve definitely done all the right things so far.&nbsp;</SPAN><SPAN>The light pattern you’re describing (four orange lights flashing a few times, followed by a single red flash) usually indicates that the reader isn’t successfully entering pairing mode or is failing a Bluetooth handshake.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Here are a couple of things to double-check, just in case:</SPAN></P> <UL data-spread="false"> <LI> <P><SPAN>Make sure Bluetooth and location services are enabled on your phone (both are required for pairing).</SPAN></P> </LI> <LI> <P><SPAN>Try pairing from a different phone if possible, just to rule out a device-specific issue.</SPAN></P> </LI> <LI> <P><SPAN>Confirm the reader model is supported by the current version of the app.</SPAN></P> </LI> </UL> <P><SPAN>If you’re still seeing the same behavior after that, please let us know!</SPAN></P> Wed, 14 Jan 2026 02:01:37 GMT Ellie_ 2026-01-14T02:01:37Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Help-I-can-t-get-my-reader-to-pair/m-p/831551#M8898 <P>My buddy gave me a reader. But when trying to pair it flashes the four orange lights 2-3 times then flashes the four red lights once. My phone doesn’t even show a device trying to pair. I’ve updated the app, reset my phone, factory reset the reader, fully charged it, I’ve tried everything online I could find.&nbsp;</P> Sun, 11 Jan 2026 18:21:03 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Help-I-can-t-get-my-reader-to-pair/m-p/831551#M8898 DylanCarico 2026-01-11T18:21:03Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Help-I-can-t-get-my-reader-to-pair/m-p/831860#M8911 <P>Hi there,&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/755919">@DylanCarico</a>,</P> <P>&nbsp;</P> <P><SPAN>I’m really sorry you’re dealing with this, I can hear how frustrating it’s been, especially since you’ve already tried every recommended step and the reader was given to you by a buddy. You’ve definitely done all the right things so far.&nbsp;</SPAN><SPAN>The light pattern you’re describing (four orange lights flashing a few times, followed by a single red flash) usually indicates that the reader isn’t successfully entering pairing mode or is failing a Bluetooth handshake.</SPAN></P> <P>&nbsp;</P> <P><SPAN>Here are a couple of things to double-check, just in case:</SPAN></P> <UL data-spread="false"> <LI> <P><SPAN>Make sure Bluetooth and location services are enabled on your phone (both are required for pairing).</SPAN></P> </LI> <LI> <P><SPAN>Try pairing from a different phone if possible, just to rule out a device-specific issue.</SPAN></P> </LI> <LI> <P><SPAN>Confirm the reader model is supported by the current version of the app.</SPAN></P> </LI> </UL> <P><SPAN>If you’re still seeing the same behavior after that, please let us know!</SPAN></P> Wed, 14 Jan 2026 02:01:37 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Help-I-can-t-get-my-reader-to-pair/m-p/831860#M8911 Ellie_ 2026-01-14T02:01:37Z