https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Barcode-scanner-and-printer-stopped-working-after-update/m-p/829684#M8821 <P>Hi&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/658318">@SewDejaVu</a>, thank you for your post! I am sorry to hear you are experiencing this.</P> <P>&nbsp;</P> <P>I have a few questions to get started:</P> <UL> <LI>Could you please provide me with what barcode scanner and Zebra printer models you are having issues with?&nbsp;</LI> <LI><SPAN>Are you seeing any colored lights showing up on your side?</SPAN></LI> <LI><SPAN>Do you have a screenshot of the error message you are seeing?</SPAN></LI> <LI><SPAN>I see you mentioned you reinstalled it, but could you specify what other troubleshooting steps you have taken?</SPAN></LI> </UL> <P><SPAN>Once I have those details, I can take a deeper look into this for you.</SPAN></P> Tue, 23 Dec 2025 18:16:02 GMT Sammie_C 2025-12-23T18:16:02Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Barcode-scanner-and-printer-stopped-working-after-update/m-p/829629#M8816 <P>This last update caused a huge issue with our Ipad. It is now saying the barcode scanner is not compatible, the printer is a zebra printer and it is not printer either.&nbsp;</P><P>No matter what I do to fix or reinstall it, nothing works.&nbsp;</P> Mon, 22 Dec 2025 21:02:05 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Barcode-scanner-and-printer-stopped-working-after-update/m-p/829629#M8816 SewDejaVu 2025-12-22T21:02:05Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Barcode-scanner-and-printer-stopped-working-after-update/m-p/829684#M8821 <P>Hi&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/658318">@SewDejaVu</a>, thank you for your post! I am sorry to hear you are experiencing this.</P> <P>&nbsp;</P> <P>I have a few questions to get started:</P> <UL> <LI>Could you please provide me with what barcode scanner and Zebra printer models you are having issues with?&nbsp;</LI> <LI><SPAN>Are you seeing any colored lights showing up on your side?</SPAN></LI> <LI><SPAN>Do you have a screenshot of the error message you are seeing?</SPAN></LI> <LI><SPAN>I see you mentioned you reinstalled it, but could you specify what other troubleshooting steps you have taken?</SPAN></LI> </UL> <P><SPAN>Once I have those details, I can take a deeper look into this for you.</SPAN></P> Tue, 23 Dec 2025 18:16:02 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Barcode-scanner-and-printer-stopped-working-after-update/m-p/829684#M8821 Sammie_C 2025-12-23T18:16:02Z