Kiosk Controls Broken After Update

MarkSpiegelman — Tue, 09 Dec 2025 03:27:09 GMT

I used to manage what displayed on my lobby Kiosk by going:
Select > Devices > Kiosk > Select Items & Categories.

From there, I could choose exactly which items and categories to show. Even hidden items/categories stayed hidden, and I could hide out-of-stock items by setting the stock filter >0.

Since the latest software update, these controls are completely broken:

-All categories and items now display on the Kiosk, including hidden ones

-My changes don’t stick — I can configure the settings as before, but they don’t take effect.

-When I return to the settings screen, everything has reverted to “visible.”

I’ve opened a support ticket, but no response since Friday.

Has anyone else seen this, and found a workaround?

P.S. I do like the new Kiosk look — the running cart display for customers as they add items is a nice touch.

Re: Kiosk Controls Broken After Update

emusumano — Tue, 12 Aug 2025 20:09:17 GMT

Hi! I posted an update here on our original kiosk update announcement post, and we can continue to track progress on that thread.

thread Kiosk Controls Broken After Update in Hardware Setup & Troubleshooting

Kiosk Controls Broken After Update

Re: Kiosk Controls Broken After Update