thread Re: Error 500 Internal server error when logging out of SQ in Hardware Setup & Troubleshooting

Error 500 Internal server error when logging out of SQ

Pacifictextile — Tue, 02 Dec 2025 23:15:28 GMT

Error 500

Internal server error

when logging out of SQUARE

Able to log back in, but annoying getting any error

Re: Error 500 Internal server error when logging out of SQ

Katie_SQ — Thu, 04 Dec 2025 04:08:32 GMT

Thanks for your post, @Pacifictextile!

To confirm, are you receiving this error message when you sign out of the Square Dashboard on a web browser? Or when you sign out of the Square app?

When you can, please feel free to share a screenshot/photo of the error message you're seeing on your side, and I'll take a closer look. To upload a photo, click the camera button above the reply field.

Thanks! I'll keep an eye out for your reply. 😊

Re: Error 500 Internal server error when logging out of SQ

Pacifictextile — Sat, 06 Dec 2025 22:56:30 GMT

I don't know where my pervious reply disappeared to ...

but to reply again

Yes, when I sign out from EDGE browser on PC I get the text as stated above. Unable to send a photo as explained in previous reply.

I get ERROR 500

INTERNAL SERVER ERROR

that's it

Re: Error 500 Internal server error when logging out of SQ

Katie_SQ — Tue, 09 Dec 2025 00:20:09 GMT

Thanks @Pacifictextile - to confirm, are you having the same error message appear on other web browsers (e.g., Google Chrome or Mozilla Firefox)?