Cant skip receipt screen on SQUARE TERMINAL even after turning on setting

Wavechan — Sun, 02 Nov 2025 18:01:09 GMT

Is anyone else having this problem where it just wont skip the receipt screen even if you turn on skip receipt/signatures on the square terminal? 😞 It used to work fine for me a year ago. I sent in help requests a few times praying it would be fixed eventually. I tried turning off the printer. I tried turning off the receipt. I Hotspot the terminal through my phone. Im on Samsung Galaxy S25 ultra, it doesn't work the S22 either.

Re: Cant skip receipt screen on SQUARE TERMINAL even after turning on setting

Stacelyn24 — Tue, 04 Nov 2025 14:21:07 GMT

Hey there! 👋 You’re not alone — I’ve seen a few sellers mentioning similar issues lately with the receipt screen not skipping on the Square Terminal, even when “Skip Receipt/Signature” is turned on. It's definitely frustrating when something that used to work smoothly starts acting up.

🔧 Here are a few things to try (or confirm):

Check Device-Specific Settings
On your Terminal, go to
Settings > Checkout > Signature & Receipt and make sure:
- “Skip Receipt Screen” is ON
- “Skip Signature” is ON (if applicable)
- “Ask for Signature” is set to the highest possible amount to avoid prompting
Update Firmware
Make sure your Square Terminal software is up to date:
Settings > General > About and tap Software Update if available.
Double-Check Connected Devices
If you’ve ever had a printer, cash drawer, or stand connected, it might still be looking for those devices for receipt settings. Go to Settings > Hardware and verify nothing is interfering.
Restart and Reset (Last Resort)
Try a full reboot of the Terminal, or go to
Settings > Device › Factory Reset (only if you've tried everything else).

📱 Since You’re Hotspotting:

It's possible the receipt screen skips differently depending on network stability.
Try connecting to stable Wi-Fi as a test — just to see if it changes the prompt behavior.

thread Cant skip receipt screen on SQUARE TERMINAL even after turning on setting in Hardware Setup & Troubleshooting

Cant skip receipt screen on SQUARE TERMINAL even after turning on setting

Re: Cant skip receipt screen on SQUARE TERMINAL even after turning on setting

🔧 Here are a few things to try (or confirm):

📱 Since You’re Hotspotting: