thread Equipment return after replacement in Hardware Setup & Troubleshooting

Equipment return after replacement

Doodads — Tue, 28 Oct 2025 17:05:49 GMT

Hi, I just received my replacement square reader and am supposed to return the damaged one with accessories, however, I no longer have the original charging cord with usb-c jack; should I return the usb-a cord that came with new reader?

Re: Equipment return after replacement

Katie_SQ — Wed, 29 Oct 2025 05:22:04 GMT

Hi @Doodads!

Please send back your damaged Square Reader with whichever accessories you still have for that specific Reader. There's no need to send back your new charging cord for your replacement. 😊

Let me know if you have any other questions.

Re: Equipment return after replacement

Doodads — Wed, 29 Oct 2025 20:01:23 GMT

Thank you for your quick reply!