thread Re: “Square Dashboard” app crash in Hardware Setup & Troubleshooting

“Square Dashboard” app crash

RockWellCoffee — Wed, 15 Oct 2025 22:15:50 GMT

I am not sure this is the correct board to place this, but here we go: I downloaded the Square Dashboard app, and it crashed immediately upon opening. I have deleted it. I have performed a hard restart of my iPad and IPhone (I tried it on both). I updated both devices. Nothing changes the fact that when I open the app, it immediately crashes. Any ideas?

Re: “Square Dashboard” app crash

Poster1 — Thu, 16 Oct 2025 01:24:59 GMT

Same happening for me right now as well.

Re: “Square Dashboard” app crash

Kyee510 — Thu, 16 Oct 2025 03:52:25 GMT

Same thing happening to me on this latest update. I am running iOS 26.0.1 on iPhone 17 pro max

Re: “Square Dashboard” app crash

Unionmarketrva — Fri, 17 Oct 2025 12:09:56 GMT

Seems directly related to the latest Apple update. Any news on when Square is going to fix this?

Re: “Square Dashboard” app crash

MountainHouse — Fri, 17 Oct 2025 17:16:57 GMT

Nothing to do with Apple ios, doesnt work on 18 or 26.... And no news at all, there are 2 posts reporting this for 3 days and not a single admin has even acknowledged the posts... @_Violet

Re: “Square Dashboard” app crash

MountainHouse — Fri, 17 Oct 2025 17:18:11 GMT

@Summer2024

Re: “Square Dashboard” app crash

Summer2024 — Fri, 17 Oct 2025 18:09:46 GMT

Hi all - this is currently being worked on, as engineers discovered the disruption earlier. There should be an update rolled out in about an hour that will resolve this. In the meantime, you can still use the dashboard on your internet browser.

Re: “Square Dashboard” app crash

elitrope — Sat, 18 Oct 2025 16:03:47 GMT

Still having the same issue today. Hopefully, this is resolved soon.

Re: “Square Dashboard” app crash

MountainHouse — Sun, 19 Oct 2025 18:46:55 GMT

Force update the app and it will be fixed...

Re: “Square Dashboard” app crash

kristen — Mon, 20 Oct 2025 22:13:13 GMT

Hello @RockWellCoffee, @Poster1, @Kyee510, @MountainHouse, @Unionmarketrva, and @elitrope.

Thank you for taking the time to post about your experience with the Dashboard app. We want extend our apologies to any sellers who encountered this issue, and assure you we have implemented a fix into the iOS Dashboard 6.80.1 update. Anyone affected by the problem will likely need to update their app to get it resolved.

Thanks for your patience while we worked to fix this, and let us know if there is anything else we can help with.