thread iOS Dashboard app won’t load after today’s update. in Hardware Setup & Troubleshooting

iOS Dashboard app won’t load after today’s update.

MountainHouse — Thu, 16 Oct 2025 19:02:28 GMT

There was an update today for the square dashboard for the iPhone, and it no longer will work at all when you click on the button it just flashes the screen and goes away. I have both restarted the phone and deleted and reinstall the app and it makes no difference

SQUARE DASHBOARD UPDATE DOESNT WORK ON IOS

MountainHouse — Thu, 16 Oct 2025 16:09:21 GMT

Today they released an update for the Square dashboard app for iOS on the iPhone, the app does not work if you click on it the screen just flashes and it goes back to the main iPhone menu, I have hard restarted the phone I have deleted and reinstall the app and it makes no difference

Re: iOS Dashboard app won’t load after today’s update.

Tan3 — Thu, 16 Oct 2025 20:06:52 GMT

Same problem here. Running iOS 26.0.1 on iPhone 14 Pro.

Re: iOS Dashboard app won’t load after today’s update.

MountainHouse — Thu, 16 Oct 2025 20:31:48 GMT

I’m running 18.6.2 on 16 Pro Max So it apparently widespread.

Re: iOS Dashboard app won’t load after today’s update.

Jjh2 — Fri, 17 Oct 2025 00:19:25 GMT

Same problem here iOS 26.0.1 on 16pro-max

Re: iOS Dashboard app won’t load after today’s update.

TFGCC — Fri, 17 Oct 2025 01:06:29 GMT

Same issue. I deleted the app and installed it again, no luck.

Re: iOS Dashboard app won’t load after today’s update.

MountainHouse — Fri, 17 Oct 2025 17:13:33 GMT

Doesn't look like anyone in admin has bothered to even view this post....

Re: iOS Dashboard app won’t load after today’s update.

MountainHouse — Fri, 17 Oct 2025 17:14:16 GMT

@_Violet

Re: iOS Dashboard app won’t load after today’s update.

MountainHouse — Fri, 17 Oct 2025 17:18:33 GMT

@Summer2024

Re: iOS Dashboard app won’t load after today’s update.

Tan3 — Fri, 17 Oct 2025 22:17:38 GMT

They have just released version 6.80.1 for Square - Dashboard for POS. I just downloaded it and they have fixed the loading problem. All the best everyone!

Re: iOS Dashboard app won’t load after today’s update.

MayaP — Mon, 20 Oct 2025 18:34:20 GMT

I appreciate you jumping in to support! @Tan3

Re: SQUARE DASHBOARD UPDATE DOESNT WORK ON IOS

MayaP — Mon, 20 Oct 2025 18:35:42 GMT

Hi @MountainHouse - Thanks for waiting!

As @Tan3 stated there was a fix to resolve the issue. If you are still having problems please let me know.