https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/app-will-not-open/m-p/821005#M8026 <P>Sorry to hear about this issue,&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/746622">@strain</a>!<BR /><BR />As a first step, please uninstall the app and redownload it from the app store when you get a chance. Please also ensure that your device is running the latest software version (iOS or Android).&nbsp;<BR /><BR />If you're still unable to open the app after completing the steps above, please let me know.&nbsp;</P> Tue, 14 Oct 2025 06:06:17 GMT Katie_SQ 2025-10-14T06:06:17Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/app-will-not-open/m-p/820945#M8017 <P>App will not open on my phone&nbsp; &nbsp; &nbsp;and it will not pair&nbsp;</P> Mon, 13 Oct 2025 18:23:24 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/app-will-not-open/m-p/820945#M8017 strain 2025-10-13T18:23:24Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/app-will-not-open/m-p/821005#M8026 <P>Sorry to hear about this issue,&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/746622">@strain</a>!<BR /><BR />As a first step, please uninstall the app and redownload it from the app store when you get a chance. Please also ensure that your device is running the latest software version (iOS or Android).&nbsp;<BR /><BR />If you're still unable to open the app after completing the steps above, please let me know.&nbsp;</P> Tue, 14 Oct 2025 06:06:17 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/app-will-not-open/m-p/821005#M8026 Katie_SQ 2025-10-14T06:06:17Z