thread Square is stuck in reset mode in Hardware Setup & Troubleshooting https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Square-is-stuck-in-reset-mode/m-p/812712#M7816 <P><SPAN>In the middle of taking an order today my Square Register popped up a screen that says, “ To reset Register, hold the power bottom for 1 seconds. All device settings will be lost. You cannot undo this action. A/B rollback proceedings— please release power button. “ My only guess is that the power button somehow stuck on even though nobody was touching it. When unplugged and plugged back in, it goes to the same screen, and &nbsp;the number counts back from 10 to 1 “seconds” help?!?</SPAN></P> Thu, 25 Sep 2025 17:45:16 GMT Rumor 2025-09-25T17:45:16Z Square is stuck in reset mode https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Square-is-stuck-in-reset-mode/m-p/812712#M7816 <P><SPAN>In the middle of taking an order today my Square Register popped up a screen that says, “ To reset Register, hold the power bottom for 1 seconds. All device settings will be lost. You cannot undo this action. A/B rollback proceedings— please release power button. “ My only guess is that the power button somehow stuck on even though nobody was touching it. When unplugged and plugged back in, it goes to the same screen, and &nbsp;the number counts back from 10 to 1 “seconds” help?!?</SPAN></P> Thu, 25 Sep 2025 17:45:16 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Square-is-stuck-in-reset-mode/m-p/812712#M7816 Rumor 2025-09-25T17:45:16Z Re: Square is stuck in reset mode https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Square-is-stuck-in-reset-mode/m-p/812768#M7821 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/733619">@Rumor</a>&nbsp;, Sorry to hear about this issue.&nbsp; It's always frustrating when electronics of any kind malfunction randomly. Have you tried to press and hold the power button for 20-30 seconds and "wiggle" as you are doing so to do a factory reset and or possibly release the button from being stuck?</P> Thu, 25 Sep 2025 20:58:39 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Square-is-stuck-in-reset-mode/m-p/812768#M7821 Minion 2025-09-25T20:58:39Z