https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Unable-to-sync-account-on-new-device/m-p/329482#M7703 <P>Hey there <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/418554">@RomanM</a></P> <P>&nbsp;</P> <P>It seems that we may need to take a closer look at what's going on on your account. When you get a chance please reach out to our support team <A href="https://squ.re/contactsqsupport" target="_blank">here</A> for them to investigate the possible cause of this incident.&nbsp;</P> Tue, 28 Dec 2021 16:56:46 GMT JJ_ 2021-12-28T16:56:46Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Unable-to-sync-account-on-new-device/m-p/329266#M7702 <P>Hi there. I recently got a new phone and would like to log into my square account to take purchases on it. However, every time I try to log into my account the app takes me through the signup process instead of displaying the items I have already created/any other information that is stored in the app. Any help would be greatly appreciated.</P> Sun, 21 Sep 2025 12:55:41 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Unable-to-sync-account-on-new-device/m-p/329266#M7702 RomanM 2025-09-21T12:55:41Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Unable-to-sync-account-on-new-device/m-p/329482#M7703 <P>Hey there <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/418554">@RomanM</a></P> <P>&nbsp;</P> <P>It seems that we may need to take a closer look at what's going on on your account. When you get a chance please reach out to our support team <A href="https://squ.re/contactsqsupport" target="_blank">here</A> for them to investigate the possible cause of this incident.&nbsp;</P> Tue, 28 Dec 2021 16:56:46 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Unable-to-sync-account-on-new-device/m-p/329482#M7703 JJ_ 2021-12-28T16:56:46Z