https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/square-terminal/m-p/734870#M748 <P dir="auto" style="margin: 0;">Hey there <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/674813">@GSAJose</a>&nbsp;- I see this is your first post in the Seller Community, so I'd like to officially <A style="color: #2d3338;" href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/td-p/190104" target="_blank" rel="noopener">welcome you</A><SPAN style="color: #2d3338;">! <span class="lia-unicode-emoji" title=":party_popper:">🎉</span><span class="lia-unicode-emoji" title=":clapping_hands:">👏</span></SPAN></P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;"><SPAN style="color: #2d3338;">I want to make sure your Terminal is working! <STRONG>When you held down the power button did the device go through an actual countdown? How many times did you do that? </STRONG>If <A href="https://squareup.com/help/us/en/article/6537-square-terminal-troubleshooting" target="_blank" rel="noopener">hard resetting</A> the reader does not resolve this and your device is within <A href="https://squareup.com/help/us/en/article/5148-square-hardware-limited-warranty-and-returns" target="_blank" rel="noopener">warranty</A> you can replace it.&nbsp;</SPAN></P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;"><SPAN style="color: #2d3338;">I hope this helps. If you need anything else let me know!&nbsp;</SPAN></P> <P style="margin: 0; padding: 0px !important;">&nbsp;</P> Thu, 13 Jun 2024 23:24:12 GMT MayaP 2024-06-13T23:24:12Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/square-terminal/m-p/734716#M747 <P>square terminal is stuck in "setting up square terminal" i've tried resetting by holding button down and such. but it just resets and goes right back to the same screen and gets stuck .</P> Sun, 21 Sep 2025 07:36:48 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/square-terminal/m-p/734716#M747 GSAJose 2025-09-21T07:36:48Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/square-terminal/m-p/734870#M748 <P dir="auto" style="margin: 0;">Hey there <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/674813">@GSAJose</a>&nbsp;- I see this is your first post in the Seller Community, so I'd like to officially <A style="color: #2d3338;" href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/td-p/190104" target="_blank" rel="noopener">welcome you</A><SPAN style="color: #2d3338;">! <span class="lia-unicode-emoji" title=":party_popper:">🎉</span><span class="lia-unicode-emoji" title=":clapping_hands:">👏</span></SPAN></P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;"><SPAN style="color: #2d3338;">I want to make sure your Terminal is working! <STRONG>When you held down the power button did the device go through an actual countdown? How many times did you do that? </STRONG>If <A href="https://squareup.com/help/us/en/article/6537-square-terminal-troubleshooting" target="_blank" rel="noopener">hard resetting</A> the reader does not resolve this and your device is within <A href="https://squareup.com/help/us/en/article/5148-square-hardware-limited-warranty-and-returns" target="_blank" rel="noopener">warranty</A> you can replace it.&nbsp;</SPAN></P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;"><SPAN style="color: #2d3338;">I hope this helps. If you need anything else let me know!&nbsp;</SPAN></P> <P style="margin: 0; padding: 0px !important;">&nbsp;</P> Thu, 13 Jun 2024 23:24:12 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/square-terminal/m-p/734870#M748 MayaP 2024-06-13T23:24:12Z