https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Connecting-cash-box-to-Square-Virtual-Terminal-on-my-windows/m-p/643429#M7478 <P>Hi All,</P><P>I'm using the Square POS system on my laptop as opposed to an iPad. I've ordered the Square terminal for card payments, a cash drawer, a barcode scanner, and a hub connection. I cannot seem to get my cash drawer up and running. I don't seem to have the ability to add a cash drawer in Square or enter an opening cash amount anywhere. When I test a cash sale, I get a message saying that the payment has failed. I've tried speaking to the Square support staff, but on their end everything looks like it's set up correctly and they can create a cash sale with no trouble. What am I missing??</P> Sun, 21 Sep 2025 12:49:59 GMT spisherbocker 2025-09-21T12:49:59Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Connecting-cash-box-to-Square-Virtual-Terminal-on-my-windows/m-p/643429#M7478 <P>Hi All,</P><P>I'm using the Square POS system on my laptop as opposed to an iPad. I've ordered the Square terminal for card payments, a cash drawer, a barcode scanner, and a hub connection. I cannot seem to get my cash drawer up and running. I don't seem to have the ability to add a cash drawer in Square or enter an opening cash amount anywhere. When I test a cash sale, I get a message saying that the payment has failed. I've tried speaking to the Square support staff, but on their end everything looks like it's set up correctly and they can create a cash sale with no trouble. What am I missing??</P> Sun, 21 Sep 2025 12:49:59 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Connecting-cash-box-to-Square-Virtual-Terminal-on-my-windows/m-p/643429#M7478 spisherbocker 2025-09-21T12:49:59Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Connecting-cash-box-to-Square-Virtual-Terminal-on-my-windows/m-p/643793#M7479 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/592520">@spisherbocker</a></SPAN> sorry you are having some issues with your cash drawer, happy to help investigate this further. To be clear you are trying to connect the cash drawer to your Square Terminal not the Virtual as it says in the title? What is the brand/ model of the cash drawer?&nbsp;</P> Wed, 15 Mar 2023 11:45:37 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Connecting-cash-box-to-Square-Virtual-Terminal-on-my-windows/m-p/643793#M7479 MayaP 2023-03-15T11:45:37Z