thread Order Scheduing feature gone in Hardware Setup & Troubleshooting

Order Scheduing feature gone

HannahC — Sun, 21 Sep 2025 12:41:41 GMT

Hello,

we have been using the square scheduling feature for a few years now through the square app and when the app updated on Tuesday the scheduling feature has disappeared. In settings>orders>Order creation, the scheduling toggle is turned on however after many attempts and resetting the app and the i pads and toggling it on and off it still is'nt showing up.

I called square today and they informed me that the feature could have been removed from beta. Just wondering if anyone has had the same issue?

Thanks!

Re: Order Scheduing feature gone

_Violet — Fri, 30 May 2025 22:24:05 GMT

Hey there @HannahC 👋 and welcome back to the Square Community. I'm happy to provide some more information on this.

I checked in with the Orders Product Team and they've let me know that a fix was released to the Beta version of the Point of Sale App to address this issue (version 6.71b7 on Android).

Have you ran into this issue on any iOS devices? If so, please let me know. I'm also trying to confirm whether we have a fix ready to address the issue for iOS users as well.

I'll keep an eye out for your reply! 👀

Re: Order Scheduing feature gone

HannahC — Mon, 02 Jun 2025 14:24:09 GMT

Hi Violet,

when the app has updated before it was happened but once you switch the toggle off and on again it would work again.

Thank you,

Hannah