thread My barcode scanner (Symbol DS6707) is adding "bu" in front of all my barcodes in Hardware Setup & Troubleshooting

My barcode scanner (Symbol DS6707) is adding "bu" in front of all my barcodes

ScubaJ — Sun, 21 Sep 2025 12:30:02 GMT

As the title says when I scan a barcode using the Symbol DS6707 it adds "bu" in front of the actual barcode info.

Using:

Square Stand

iPad 4 iOS 11.0.1

Square contactless and chip reader + Dock

Star Micronics TSP143IIU

I have tested the scanner on three computers and it does not add the unwanted "bu".

I have updated my iPad and Square app.

I have tried factory reset of the scanner.

I have restarted the iPad and disconected all devices.

I have deleted the square app and reinstalled it.

Not sure what to do next??

Re: My barcode scanner (Symbol DS6707) is adding "bu" in front of all my barcodes

puka — Fri, 30 Mar 2018 20:26:28 GMT

Hey @ScubaJ - Really sorry for the delayed response here, but I'm glad you were able to resolve your issue. Thank you for sharing your insight with the rest of the Community! This will definitely help other Sellers who may run into a similar issue. 👍🏼

Re: My barcode scanner (Symbol DS6707) is adding "bu" in front of all my barcodes

Giuse07 — Wed, 23 May 2018 23:24:48 GMT

Can you show me how to fix it. I have the same problem

Re: My barcode scanner (Symbol DS6707) is adding "bu" in front of all my barcodes

puka — Sat, 26 May 2018 21:26:01 GMT

Hey @Giuse07 - It looks like @ScubaJ included a link of the guide they used in their response.

ScubaJ - Do you have any further details that may help out Guise07?