https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Why-is-contactless-reader-not-working/m-p/63364#M6875 <P>Thanks for helping out with this, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/63821">@RHatch</a> — and sorry for the trouble, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/82121">@Marlee</a>. <span class="lia-unicode-emoji" title=":neutral_face:">😐</span></P> <P>&nbsp;</P> <P>If you're still encountering any issues, these troubleshooting tips may help clear things up as well (see Kelly's reply): <A href="https://www.sellercommunity.com/t5/Troubleshooting/What-are-the-troubleshooting-steps-for-the-Contactless-and-Chip/m-p/14860#M2069" target="_blank">What are the troubleshooting steps for the Contactless and Chip Card Reader?</A></P> Thu, 21 Dec 2017 01:36:29 GMT Tom 2017-12-21T01:36:29Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Why-is-contactless-reader-not-working/m-p/58685#M6873 <P>I have 2 readers and none works now. Even when I plug them in. Nothing comes on. No light on reader. They are just blank blank blank</P> Sun, 21 Sep 2025 12:28:29 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Why-is-contactless-reader-not-working/m-p/58685#M6873 Marlee 2025-09-21T12:28:29Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Why-is-contactless-reader-not-working/m-p/58896#M6874 <P>Press and hold the Power button for 20-30 seconds to reset them. &nbsp;Then see if they will charge or pair after that. &nbsp;</P> Wed, 22 Nov 2017 15:01:32 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Why-is-contactless-reader-not-working/m-p/58896#M6874 RHatch 2017-11-22T15:01:32Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Why-is-contactless-reader-not-working/m-p/63364#M6875 <P>Thanks for helping out with this, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/63821">@RHatch</a> — and sorry for the trouble, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/82121">@Marlee</a>. <span class="lia-unicode-emoji" title=":neutral_face:">😐</span></P> <P>&nbsp;</P> <P>If you're still encountering any issues, these troubleshooting tips may help clear things up as well (see Kelly's reply): <A href="https://www.sellercommunity.com/t5/Troubleshooting/What-are-the-troubleshooting-steps-for-the-Contactless-and-Chip/m-p/14860#M2069" target="_blank">What are the troubleshooting steps for the Contactless and Chip Card Reader?</A></P> Thu, 21 Dec 2017 01:36:29 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Why-is-contactless-reader-not-working/m-p/63364#M6875 Tom 2017-12-21T01:36:29Z