terminal firmware update

mikemayfleets — Sun, 21 Sep 2025 12:15:06 GMT

We have a square terminal that is not updating.

It's firmware version is 3.16.54

software is PTS 1.4.13.0034

Software says that the software is Up To Date.

I know that the device is behind by several versions but can't find any information about how to update firmware, which I hope will lead to the next software update.

Can anyone point me to documentation that describes how to update firmware?

Also, in this version, the store name is clearly visible at the Botton of the settings screen.

In the new software (version 4.22.032, firmware 3.20.49) the store name is not visible. Any idea of where the store name can be found with the new software?

Sorry, two questions for the price of one.

Re: terminal firmware update

JustinC — Tue, 15 Dec 2020 20:40:05 GMT

Hmm, sounds like the Hardware Team needs to take a look. They'll probably advise a factory reset but engineering might want to see a diagnostics report from the Terminal.

Call in here.

@mikemayfleets

thread Re: terminal firmware update in Hardware Setup & Troubleshooting

terminal firmware update

Re: terminal firmware update