thread Re: Employee receiving sales reports in Hardware Setup & Troubleshooting

Employee receiving sales reports

zena8383 — Sun, 21 Sep 2025 12:14:37 GMT

One of my employees is receiving our daily sales reports via email! I have no what I did on the back end to make this happen. She seems to have the same settings as all the other employees. Any idea how I can turn this off? Thanks in advance.

Re: Employee receiving sales reports

Kassi_ — Sun, 24 Jan 2021 19:54:30 GMT

Hey there, @zena8383 -

Welcome to the Community & thank you for posting!

Is your employee's email in any other section of your Dashboard? Sales reports will normally just go to the account owner's email address.

If there address doesn't appear elsewhere, then I am going to recommend reaching out to our CS Team directly. This sounds like a glitch or something along those lines. When you call in, an advocate will be able to dig deeper to see what's going on. Furthermore, they would be able to send a ticket to our engineers, if needed.

Re: Employee receiving sales reports

zena8383 — Wed, 27 Jan 2021 01:58:09 GMT

Thanks Kassi! It must be a glitch then, so I will definitely reach out to the CS team and get this sorted out.