https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Update-required/m-p/262424#M6066 <P>Getting frustrated with the square app, running iOS 14.5, updated to the latest version. Still getting the dreaded message “update required”.</P><P>tried deleting and reinstalling, restarted the phone numerous times…..&nbsp;</P><P>and trying to get a contact email or help from support is nonexistent.&nbsp;<BR />I’m guessing it’s a compatibility issue between the app and iOS 14.5…&nbsp;</P> Sun, 21 Sep 2025 12:13:13 GMT JardinP 2025-09-21T12:13:13Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Update-required/m-p/262424#M6066 <P>Getting frustrated with the square app, running iOS 14.5, updated to the latest version. Still getting the dreaded message “update required”.</P><P>tried deleting and reinstalling, restarted the phone numerous times…..&nbsp;</P><P>and trying to get a contact email or help from support is nonexistent.&nbsp;<BR />I’m guessing it’s a compatibility issue between the app and iOS 14.5…&nbsp;</P> Sun, 21 Sep 2025 12:13:13 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Update-required/m-p/262424#M6066 JardinP 2025-09-21T12:13:13Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Update-required/m-p/262785#M6067 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/364457">@JardinP</a>- Sorry you're having trouble. Go through&nbsp;<A href="https://www.sellercommunity.com/t5/Questions-How-To/Updating-your-Apple-device-to-iOS-11-and-later/m-p/199511" target="_blank">this checklist</A>&nbsp;and see if you still get that&nbsp;"update required" message. If you still are seeing it, you can reach out to our&nbsp;<A href="https://squ.re/contactsqsupport" target="_blank">Support team</A>. Our phone lines are open M-F from 6am-6pm PST.</P> Sat, 10 Apr 2021 19:01:19 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Update-required/m-p/262785#M6067 nika 2021-04-10T19:01:19Z