https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/square-dock-stopped-charging/m-p/279106#M6057 <P>my dock has stopped charging - I ordered it september 2020 - the tap works fine - I have two of these units - but they go to different locations - can I order just the dock? is it under warranty?</P><P>&nbsp;</P><P>I dont have the box anymore - so I have no idea what the serial number is</P> Sun, 21 Sep 2025 12:12:56 GMT kyotoroaster 2025-09-21T12:12:56Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/square-dock-stopped-charging/m-p/279106#M6057 <P>my dock has stopped charging - I ordered it september 2020 - the tap works fine - I have two of these units - but they go to different locations - can I order just the dock? is it under warranty?</P><P>&nbsp;</P><P>I dont have the box anymore - so I have no idea what the serial number is</P> Sun, 21 Sep 2025 12:12:56 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/square-dock-stopped-charging/m-p/279106#M6057 kyotoroaster 2025-09-21T12:12:56Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/square-dock-stopped-charging/m-p/279403#M6058 <P>Yes, your dock is still under warranty. The serial number is optional. <A href="https://squareup.com/shop/hardware/us/en/return/warranty" target="_blank">File a claim here</A>. <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/316923">@kyotoroaster</a></P> Tue, 08 Jun 2021 19:58:04 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/square-dock-stopped-charging/m-p/279403#M6058 JustinC 2021-06-08T19:58:04Z