https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Tap-not-connecting-anymore/m-p/615918#M5823 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/203569">@hollytupper</a> !&nbsp;</P><P>&nbsp;</P><P>I'm sorry to hear trouble brought you to the Seller Community, but I want to welcome you to the best place for sellers to collaborate <span class="lia-unicode-emoji" title=":sparkles:">✨</span></P><P>&nbsp;</P><P><A href="https://squareup.com/help/ca/en/article/5673-square-contactless-and-chip-card-reader-troubleshooting" target="_blank">Here</A> you can find some troubleshooting steps for your Contactless Reader, try those out, and if it still doesn't work, check out our warranty exchanges form <A href="https://squareup.com/shop/hardware/ca/en/return" target="_blank">here</A>.</P><P>&nbsp;</P><P>Thank you.</P> Sat, 12 Nov 2022 21:57:11 GMT frances_a 2022-11-12T21:57:11Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Tap-not-connecting-anymore/m-p/615377#M5822 <P>My Tap used to connect to my tablet but now it won't.&nbsp; I've tried 2</P><P>different ones from other associates and those connect right away.&nbsp;</P><P>Is there something wrong with mine?&nbsp; can it be replaced?</P><P>&nbsp;</P> Sun, 21 Sep 2025 12:06:58 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Tap-not-connecting-anymore/m-p/615377#M5822 hollytupper 2025-09-21T12:06:58Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Tap-not-connecting-anymore/m-p/615918#M5823 <P>Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/203569">@hollytupper</a> !&nbsp;</P><P>&nbsp;</P><P>I'm sorry to hear trouble brought you to the Seller Community, but I want to welcome you to the best place for sellers to collaborate <span class="lia-unicode-emoji" title=":sparkles:">✨</span></P><P>&nbsp;</P><P><A href="https://squareup.com/help/ca/en/article/5673-square-contactless-and-chip-card-reader-troubleshooting" target="_blank">Here</A> you can find some troubleshooting steps for your Contactless Reader, try those out, and if it still doesn't work, check out our warranty exchanges form <A href="https://squareup.com/shop/hardware/ca/en/return" target="_blank">here</A>.</P><P>&nbsp;</P><P>Thank you.</P> Sat, 12 Nov 2022 21:57:11 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Tap-not-connecting-anymore/m-p/615918#M5823 frances_a 2022-11-12T21:57:11Z