thread Blue tooth can not find in Hardware Setup & Troubleshooting

Blue tooth can not find

Wingli — Sun, 21 Sep 2025 12:04:55 GMT

Hi,

My contactless square reader can not be find on the blue tooth list. I tried so many times to restart my iPhone and reconnect, and turn off and on the blue tooth, just couldn't find it

Re: Blue tooth can not find

MayaP — Sun, 23 Apr 2023 21:21:28 GMT

Hello @Wingli ,

Oh no! I am sorry you are having difficulties finding Bluetooth. When you try and connect does it say it cannot find Bluetooth? What kind of device are you using? Please try all these troubleshooting steps. If you are still having issues please let us know. If you have any screenshots please provide those. Or you can reach Customer Support at 1-855-700-6000 squ.re/contactsqsupport.

I hope you were able to figure this out, but if not please reach back out!

Re: Blue tooth can not find

Wingli — Sun, 23 Apr 2023 22:15:29 GMT

Oh thanks for replying.

I just got it's Bluetooth after the contactless device running out of battery, my problem has been solved.

My is iPhone 14 by the way.

Re: Blue tooth can not find

MayaP — Wed, 26 Apr 2023 12:53:08 GMT

Hello @Wingli ,

I love to hear this! If you need anything else let us know.