Why did square discontinue certain parts?

NamasteCafe — Sun, 21 Sep 2025 07:33:07 GMT

Our square register customer display, usb hub, receipt printer, and cash drawer all stopped working at the same time.
I have had no solutions from Square representatives and they have discontinued those parts I need. Their only solution is to buy a whole new system. We only used it for 2 years.
Bummed, disappointed and unsatisfied.

Re: Why did square discontinue certain parts?

TheRealChipA — Mon, 09 Sep 2024 12:12:11 GMT

Hey @NamasteCafe I think I can help you with part of this. Of course, no one here can explain why Square (or any company) does anything, so I can’t answer that.

I went to the Square Shop and found the following:

Replacement Toolkit for Square Register, which contains the USB hub and other replacement parts.

Replacement Customer Display for Square Register

Also, here is a link to Square Accessories. You can filter this list to only display those that are Square Register compatible.

thread Why did square discontinue certain parts? in Hardware Setup & Troubleshooting

Why did square discontinue certain parts?

Re: Why did square discontinue certain parts?