thread Getting error message card taking not enabled in Hardware Setup & Troubleshooting

Getting error message card taking not enabled

mtbcbiblecamp — Sun, 21 Sep 2025 12:03:52 GMT

Been using square for 2 months no problems now we are getting an error. Card processing is not enabled for your account

getting error message on terminal

mtbcbiblecamp — Sat, 08 Jul 2023 16:07:10 GMT

Help we are a summer bible camp and have camper coming and going and paying for camp and canteen and t-shirts. We have had our terminal and square account since end of March. No problem. Login yesterday to start taking payments and we are getting the error we are no activated to take cards. Anyone know what this problem could be. The terminal is working fine as far as we can tell. Has full power and acts like it will take the payment until we get this error on the terminal.

Re: Getting error message card taking not enabled

_Violet — Sun, 09 Jul 2023 17:34:49 GMT

Hi @mtbcbiblecamp - I'm sorry to hear that this issue with your Square Terminal has brought you to the Seller Community.

I suggest starting out by checking for a software update by following the steps listed here. If this doesn't improve things, please reach out to Support directly by logging into your Square account and heading here for further assistance.

I hope this helps!