thread On our Square Stand (2nd Generation), the lightning connector that connects to the iPad broke off. in Hardware Setup & Troubleshooting

On our Square Stand (2nd Generation), the lightning connector that connects to the iPad broke off.

qwanoes — Sun, 21 Sep 2025 12:03:17 GMT

Our warranty expired, and Square Support recommended I message this group to seek advice.

Has anyone else encountered this? Are there any stores that fix this kind of thing (ie. maybe a general computer repair store)? We are located in Canada.

Would appreciate any help you can offer! Thanks.

Re: On our Square Stand (2nd Generation), the lightning connector that connects to the iPad broke...

JJ_ — Fri, 04 Aug 2023 23:50:46 GMT

Hello @qwanoes and welcome to the Seller Community

I have not heard of any repair shops that would repair a Square Stand. I am really sorry about this situation. Hopefully, other Sellers can chime in and offer a different experience.

Re: On our Square Stand (2nd Generation), the lightning connector that connects to the iPad broke...

qwanoes — Mon, 07 Aug 2023 17:16:49 GMT

Hello @JJ_, thank you for your response. Appreciate the help.