https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/My-square-reader-works-for-about-6-months-and-then/m-p/741308#M5555 <P style="margin: 0;">Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/680266">@Schwabadawg</a> <span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">Our Contactless Reader has a six months&nbsp;<A href="https://squareup.com/help/ca/en/article/5148-square-hardware-limited-warranty-and-returns" target="_blank" rel="noopener">warranty.</A></P> <P style="margin: 0;">If it stops working within that time, you can reach out to our <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971" target="_blank" rel="noopener">Support Team</A> for troubleshooting and, if unsuccessful, they'll be able to exchange the device.&nbsp;</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">Hope this helps.&nbsp;</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">Thank you!</P> Fri, 19 Jul 2024 00:57:18 GMT frances_a 2024-07-19T00:57:18Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/My-square-reader-works-for-about-6-months-and-then/m-p/741086#M5554 <P><SPAN>My square reader works for about 6 months and then it has trouble connecting automatically to my reader via Bluetooth . it works great connects when I open the app and then like clock work it starts to act up . I thought it was the version so I updated to the second generation and now it is doing the same thing . so do I need to buy a new reader every 6 months ? is it connected to an update as this seems to be a weird coincidence .<BR />thanks</SPAN></P> Sun, 21 Sep 2025 11:59:23 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/My-square-reader-works-for-about-6-months-and-then/m-p/741086#M5554 Schwabadawg 2025-09-21T11:59:23Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/My-square-reader-works-for-about-6-months-and-then/m-p/741308#M5555 <P style="margin: 0;">Hello <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/680266">@Schwabadawg</a> <span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">Our Contactless Reader has a six months&nbsp;<A href="https://squareup.com/help/ca/en/article/5148-square-hardware-limited-warranty-and-returns" target="_blank" rel="noopener">warranty.</A></P> <P style="margin: 0;">If it stops working within that time, you can reach out to our <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971" target="_blank" rel="noopener">Support Team</A> for troubleshooting and, if unsuccessful, they'll be able to exchange the device.&nbsp;</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">Hope this helps.&nbsp;</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">Thank you!</P> Fri, 19 Jul 2024 00:57:18 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/My-square-reader-works-for-about-6-months-and-then/m-p/741308#M5555 frances_a 2024-07-19T00:57:18Z