https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Terminal-screen-black/m-p/743999#M5549 <P>My terminal has been used three times and now the screen is so dark I can barely see anything and the brightness is up all the way. HELP!&nbsp;</P> Sun, 21 Sep 2025 11:59:14 GMT wienerwagon 2025-09-21T11:59:14Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Terminal-screen-black/m-p/743999#M5549 <P>My terminal has been used three times and now the screen is so dark I can barely see anything and the brightness is up all the way. HELP!&nbsp;</P> Sun, 21 Sep 2025 11:59:14 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Terminal-screen-black/m-p/743999#M5549 wienerwagon 2025-09-21T11:59:14Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Terminal-screen-black/m-p/744494#M5550 <P dir="auto" style="margin: 0;">Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/682605">@wienerwagon</a> <span class="lia-unicode-emoji" title=":waving_hand:">👋</span> sorry to hear that you're having some trouble.&nbsp;</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">When you have a moment can you run through the <A href="https://squareup.com/help/ca/en/article/6537-square-terminal-troubleshooting" target="_blank" rel="noopener">troubleshooting steps here.</A></P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">If after doing so the screen is still black, please give our support team a call on <STRONG><A href="tel:+8558099000" target="_blank" rel="noopener">1-855-809-9000</A></STRONG>. We’re available from Monday to Friday, 9 a.m. to 9 p.m., EST.</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">We may need to warranty your device and our support team will be able to assist you.&nbsp;<BR />&nbsp;</P> Wed, 07 Aug 2024 10:50:22 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Terminal-screen-black/m-p/744494#M5550 Breffni 2024-08-07T10:50:22Z