thread Re: Replacement adhesive for Square stand in Hardware Setup & Troubleshooting

Replacement adhesive for Square stand

boynash101 — Sun, 21 Sep 2025 11:49:57 GMT

Hi all. The adhesive on our Square has given up. How do we get a new one please? Only had it a few months!

Re: Replacement adhesive for Square stand

MJD — Mon, 10 May 2021 15:40:26 GMT

I’d look at the replacement parts, or contact sales support directly, they should be able to help!

Re: Replacement adhesive for Square stand

tranguyen — Tue, 11 May 2021 09:26:03 GMT

Hey @boynash101, thanks for sharing this! I'm afraid at the moment, we don't stock the adhesive for Square Stand separately. It's definitely something I'll surface with our Product and Hardware team so we can look to make this an option. Apology for the inconvenience caused by this!

Re: Replacement adhesive for Square stand

boynash101 — Tue, 11 May 2021 09:31:00 GMT

Hi. Can you recommend a decent replacement then please? Something that's similar on Amazon? Just 'we don't stock this' isn't a great reply... thanks.

Re: Replacement adhesive for Square stand

tranguyen — Tue, 11 May 2021 13:44:18 GMT

We don't have any official recommendation that I know of unfortunately @boynash101. There are a number of options for mounting pads on Amazon that I found and I *think* the manufacturer for the Stand's adhesive is 3M.

I've reached out to our Hardware team and see if there's a specific brand they'd recommend using as replacement as well.

Re: Replacement adhesive for Square stand

boynash101 — Tue, 11 May 2021 17:09:26 GMT

Great ok, let me know what they say! Cheers.

Re: Replacement adhesive for Square stand

boynash101 — Fri, 21 May 2021 10:10:30 GMT

Hi - did the hardware team come back to you?
C

Re: Replacement adhesive for Square stand

tranguyen — Mon, 24 May 2021 10:11:49 GMT

Hey @boynash101, I've sent you a direct message with some additional information. Let me know if you have any other question!