thread Re: Tap to Pay in Hardware Setup & Troubleshooting

Tap to Pay Error Message

Arv1956 — Sun, 21 Sep 2025 11:43:19 GMT

I’ve been using my Reader to collect payments but when I try to enable tap to pay I get this response ‘Sorry we couldn’t complete your request, please try again later’

The title of this thread has been edited from the original by a Community Moderator to help with searching threads.

Re: Tap to Pay

Kassi_ — Mon, 14 Jul 2025 19:01:45 GMT

Hey there, @Arv1956 -

Welcome to the Community!

To start, I want to check if you're using an iPhone or Android device to take the Tap to Pay. I've hyperlinked Support Articles for steps on both. I would recommend double checking the steps, making sure your device & app are up to date, etc.

If you gives these a try and still see this error, please let me know! I will be happy to circle back with you.