thread Re: Is there a new docking station? in Hardware Setup & Troubleshooting

Is there a new docking station?

homegrownonpipe — Sun, 21 Sep 2025 11:10:59 GMT

We have bought a new (standard size) IPAD, which must be a little bit bigger than the standard size ipads of a few years ago, so it no longer fits into our Square docking station, which means we can't use the docking station or print receipts.

Is there a newer docking station that enables the standard IPAD now? I know someone from Square said that the fancy docking stations aren't in Australia, but basic ones must still be, surely?

Re: Is there a new docking station?

Laurie_ — Mon, 06 Jun 2022 05:23:12 GMT

Hi @homegrownonpipe, thanks for reaching out and great question!

Square stands come in two models: first generation and second generation. We currently only sell the second generation stand through the Square Shop, which is compatible with 10.2" and 10.5" iPads.

Go here to confirm which model your current iPad is compatible with.

Let me know if you have any other questions!