Open ticket is not on our POS

Simon_Dennis — Sun, 21 Sep 2025 11:05:05 GMT

Hi all, we can not find Open Tickets on or POS Terminal. I can access it on my phone but Add Ons is not on our POS Terminal in the bar.

Any advice?

Re: Open ticket is not on our POS

dimo10 — Wed, 14 Jun 2023 21:36:23 GMT

Hey Simon_Denis

Open tickets needs to be switched on on each device.

Just go to settings > open tickets > toggle on open tickets.

This will give you access to all the open tickets on the account.

Let us know if this worked.

Cheers

Chris