https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Two-step-authentication-issue/m-p/705441#M4492 <P dir="auto" style="margin: 0;">Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/649359">@BakeTico</a>,<BR /><BR />Thanks for reaching out to raise this with us.<BR /><BR />I haven't encountered this prompt for pushing an update through on the Point of Sale app before. I recommend reaching out to our Support Team for clarification regarding this process and guidance on how to authorize the required update.<BR /><BR /></P> <P style="margin: 0; padding: 0px !important;">You can call support on 1800 760 137 (Mon - Fri, 9 am - 5 pm Melbourne time).</P> Tue, 23 Jan 2024 03:59:59 GMT Laurie_ 2024-01-23T03:59:59Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Two-step-authentication-issue/m-p/705401#M4491 <P>Hello <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> the system Has asked for a software upgrade. To activate it there is a landline connected which says to verify this number will be called with a code. The number never rings…</P><P>Any ideas on what to do?</P> Sun, 21 Sep 2025 11:03:35 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Two-step-authentication-issue/m-p/705401#M4491 BakeTico 2025-09-21T11:03:35Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Two-step-authentication-issue/m-p/705441#M4492 <P dir="auto" style="margin: 0;">Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/649359">@BakeTico</a>,<BR /><BR />Thanks for reaching out to raise this with us.<BR /><BR />I haven't encountered this prompt for pushing an update through on the Point of Sale app before. I recommend reaching out to our Support Team for clarification regarding this process and guidance on how to authorize the required update.<BR /><BR /></P> <P style="margin: 0; padding: 0px !important;">You can call support on 1800 760 137 (Mon - Fri, 9 am - 5 pm Melbourne time).</P> Tue, 23 Jan 2024 03:59:59 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Two-step-authentication-issue/m-p/705441#M4492 Laurie_ 2024-01-23T03:59:59Z