Difficulty adding team member

Danceliferhythm — Sun, 21 Sep 2025 11:02:46 GMT

I am having difficulty adding team member..have gone through all steps and getting error code about “access denied to hardware”

Re: Difficulty adding team member

Lou8 — Tue, 23 Apr 2024 10:26:13 GMT

Hi @Danceliferhythm, welcome to the Seller Community.

Thanks for posting - I'm sorry to hear you're having issues adding a new team member. Could you please share a screenshot of the error message?

Did you create the team member through the Dashboard or a Square POS app ?
Have you tried adding the team member from a different device on both the Dashboard or the POS app ? I also suggest going through the browser troubleshooting steps outlined on this Support Centre article.

Let me know if this fixes the issue.

thread Re: Difficulty adding team member in Hardware Setup & Troubleshooting

Difficulty adding team member

Re: Difficulty adding team member