Do you need to activate a new team member after creating their profile?

AH10 — Sun, 21 Sep 2025 10:59:21 GMT

I have added a team member to my square, but i'm not sure how to activate them so they log in with their passcode.

Re: Adding staff member

Laurie_ — Mon, 10 Mar 2025 22:54:37 GMT

Welcome to the Square Community, @AH10—great job setting up your team member!

When you create a team member profile by entering personal details like an email address and/or phone number and assigning a permission set, the team member will automatically receive an invitation from Square with their personal passcode once you click 'Done.' No additional steps are required to activate their profile.

However, it's important that they accept the invitation within 30 days of receiving it. If they miss this window or can't find the invitation, you can easily resend it. Here's how:

1. Go to Team on your Square Dashboard.

2. Locate the staff member and click on their name.

3. Under Personal Information, click Edit.

4. Next to their email address, click Resend Invitation.

5. Click X or Save to return to your dashboard.

For more information on adding and managing team members, check out our online guide.

If you have any further questions, feel free to reach out! 🙂

thread Re: Adding staff member in Hardware Setup & Troubleshooting

Do you need to activate a new team member after creating their profile?

Re: Adding staff member