How to stop transaction complete screen appearing

NeilMay — Sun, 21 Sep 2025 10:55:17 GMT

I want to stop the transaction complete screen appearing after each sale whether cash sale or card tap & go sale. Not sure where I can change this.

Re: How to stop transaction complete screen appearing

Laurie_ — Fri, 18 Jul 2025 05:51:53 GMT

Hi @NeilMay!

Thanks for reaching out!

At this time, it’s not possible to disable the "Transaction Complete" screen that appears after a sale. This screen is part of the built-in checkout flow for both card and cash payments. While I understand the desire to streamline the process further, this screen helps confirm the sale and gives customers a moment to view their receipt options.

That said, you can streamline other parts of the checkout process, such as skipping the item details screen, or the receipt screen.

To skip receipt screen:

1. From the navigation bar at the bottom of your screen, tap More > Settings > Checkout > Signature and Receipt.
2. Toggle Skip Receipt Screen on.

If you have a Square for Restaurants or Square Retail, skipping the receipt screen is enabled from your Square Dashboard:

1. From your Square Dashboard, click Device Management.
2. Select the device to edit.
3. Select Customer Receipts > Skip receipt screen.

To skip item details screen:
1. Go to Items & orders > Items > Item Library from your online Square Dashboard.
2. Select the item you wish to edit.
3. Scroll down to Checkout behaviour.
4. Toggle ‘Skip item details screen’ on or off as needed.
5. Click Save.

I hope this helps! 🙂

thread Re: How to stop transaction complete screen appearing in Hardware Setup & Troubleshooting

How to stop transaction complete screen appearing

Re: How to stop transaction complete screen appearing