thread Re: Overall loyalty membership report in Hardware Setup & Troubleshooting

Overall loyalty membership report

deanW — Sun, 21 Sep 2025 10:54:25 GMT

Hi team,

I'm trying to get a report (from anywhere in Square) showing the progress of our loyalty program. I just want a graph showing the number of Loyalty members over the year, since we set it up.

Is this possible anywhere?

TIA!

Dean

Re: Overall loyalty membership report

Laurie_ — Fri, 12 Sep 2025 04:14:57 GMT

Hi @deanW

While Square doesn’t currently offer a built-in report that specifically tracks the number of new Loyalty enrolments over time, you can get a fairly good idea using the reports that are available.

The Visits, Sales, and Top Customers Loyalty reports can all be helpful here. In particular, the Visits report lets you view the number of new visits over a selected time period, which can give you an indication of how many new Loyalty members may have joined during that timeframe.

You can also use the Activity log (found just below Reports in the navigation menu) alongside the Visits report to help fill in the full picture.

Hope this helps clarify what's currently possible with the available reporting tools!

Re: Overall loyalty membership report

deanW — Sun, 14 Sep 2025 23:11:14 GMT

Thanks Laurie,

FWIW, seeing the number of total Loyalty enrollments over time would obviously be a very helpful report or metric in seeing progress in a Loyalty program.

Any idea when we might me able to get this implemented?

Many thanks,

Dean