thread Re: Is Square going to update their YouTube video showing the hub as included? in Hardware Setup & Troubleshooting

Is Square going to update their YouTube video showing the hub as included?

Birdstreet — Sun, 21 Sep 2025 10:24:17 GMT

Nothing in the YouTube video or any of the information below the video states the hub is a separate charge.

Here's the YouTube video:

The unboxing of the adapter starts around the 2:00 mark.

VanKalkerFarms — Fri, 14 Jan 2022 18:10:13 GMT

Yeah, that youtube video is almost 4 years old so it could be updated. @isabelle It looks like the hub is optional now.

The terminal spec page does list the hub as optional and I see no mention of the hub on the terminal page anymore.

isabelle — Fri, 14 Jan 2022 20:00:30 GMT

Thank you for the tag @VanKalkerFarms ! I will flag this over to our Media Content team.