https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/square-terminal-from-china/m-p/392191#M3887 <P>I just received the square terminal I ordered from square up.com The box was delivered from China from Diana Dong, CTS Logistic (Shenzen) Co. Ltd</P><P>Shenzhen GD, China, Prc. Is this Legit from SQUARE? Why is it coming from a person in China? Thanks</P> Sun, 21 Sep 2025 10:19:46 GMT Leahi 2025-09-21T10:19:46Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/square-terminal-from-china/m-p/392191#M3887 <P>I just received the square terminal I ordered from square up.com The box was delivered from China from Diana Dong, CTS Logistic (Shenzen) Co. Ltd</P><P>Shenzhen GD, China, Prc. Is this Legit from SQUARE? Why is it coming from a person in China? Thanks</P> Sun, 21 Sep 2025 10:19:46 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/square-terminal-from-china/m-p/392191#M3887 Leahi 2025-09-21T10:19:46Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/square-terminal-from-china/m-p/392216#M3888 <P class="">HI, you can try to contact Customer Support with this link.<SPAN class="">&nbsp; </SPAN>Monday to Friday, 6:00am-6:00pm PST.</P><P class="">&nbsp;</P><P class="">Contact Customer Support</P><P class=""><A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank" rel="noopener">https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true</A></P><P class="">&nbsp;</P><P class="">You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.</P><P class="">&nbsp;</P><P class="">You must be logged into your account and is best on a laptop or desktop.<SPAN class="">&nbsp; </SPAN>Phone app sometimes displays unavailable at times.</P> Thu, 01 Sep 2022 11:37:51 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/square-terminal-from-china/m-p/392216#M3888 Gold 2022-09-01T11:37:51Z