thread Re: Tip screen started showing up on my terminal in Hardware Setup & Troubleshooting

Tip screen started showing up on my terminal

fgrantwhittle — Sun, 21 Sep 2025 10:19:19 GMT

I have a terminal and it's connected to a laptop. I have never had a tip screen show up before and do not want to have one since I am the owner and sole cashier, and I don't want to take tips. Yesterday, the terminal started asking for tips. I did not make any changes. I cannot figure out how to stop it from doing so.

Re: Tip screen started showing up on my terminal

RobynR — Sun, 09 Oct 2022 19:20:31 GMT

Hey @fgrantwhittle,

Welcome to the Community.

To Disable Tipping In-App:

From the navigation bar at the bottom of your screen, tap More.

Tap Settings > Checkout > Tipping.

Untoggle Collect Tips to turn off.

Please let me know