thread bought Domain from square trying to point weebly in Hardware Setup & Troubleshooting

bought Domain from square trying to point weebly

fttown — Sun, 21 Sep 2025 07:23:02 GMT

It points to domainname.weebly.com instead of domainname.com
what should I do?

Re: bought Domain from square trying to point weebly

MartinesBazaar — Sat, 13 Sep 2025 07:18:34 GMT

Hello FTTOWN

It sounds like your custom domain isn’t fully connected yet. By default, new domains can point to the free Weebly subdomain (domainname.weebly.com) until the custom domain (domainname.com) is properly set up.

Re: bought Domain from square trying to point weebly

MartinesBazaar — Sat, 13 Sep 2025 07:20:36 GMT

DNS records – If you purchased the domain directly through Square, the DNS should already be configured. But if you brought it from somewhere else, double-check that the A-record points to Square’s IP address and the CNAME points to “verify.squarespace.com.”

Propagation time – Domain connections can take up to 24–48 hours to fully update across the internet, so if you just set it up, it may just need a little time.

Re: bought Domain from square trying to point weebly

fttown — Sun, 14 Sep 2025 03:46:33 GMT

This is what I am getting from Squarespace. Does not let me change what they tell me to do, which is the default preset

Update DNS records

We've identified a problem with this domain. To ensure the domain loads in a web browser, update your DNS records by adding the Squarespace Defaults preset. Learn more

Update DNS records

Re: bought Domain from square trying to point weebly

kristen — Thu, 18 Sep 2025 17:52:39 GMT

@fttown hello there! I'm sorry you're running into this issue, but want to confirm whether you are looking for support from Square, or support from Squarespace. The link you provided points to Squarespace documentation, so I just wanted to double check to make sure you get the right information. Thanks!