https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Terminal-printer-is-erratic/m-p/689332#M3571 <P>I have contacted Square several times starting in June and the last message I received on August indicated someone would contact us. Message is below. I have followed up twice with no response. It's getting very frustrating to have the terminal not print every time. I have video showing what is happening but unable to attach it to this message.</P><P>___________________________________</P><P>Hi David,</P><P><SPAN>This is Dairyn from Square Customer Success, thanks so much for reaching us out today!</SPAN><BR /><BR /><SPAN>I really appreciate you taking the time to let me know about your issue with the Square Terminal and all the information you have requesting a follow-up on this matter.</SPAN><BR /><BR /><SPAN>I apologize for the inconvenience this has caused you.&nbsp;I would like to help you with this but, I think that it is better if our expert team assist you. For that reason, I’m transferring your case directly to a Terminal hardware expert who can better help you. You should see an email from them shortly, so keep an eye out.</SPAN><BR /><BR /><SPAN>Please let me know if you have any questions, I am so very thankful for your time.</SPAN><BR /><BR /><SPAN>Have a nice day!</SPAN><BR /><BR /><SPAN>Dairyn M.</SPAN><BR /><SPAN>Square Customer Success</SPAN></P> Sun, 21 Sep 2025 10:13:02 GMT Kavita 2025-09-21T10:13:02Z https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Terminal-printer-is-erratic/m-p/689332#M3571 <P>I have contacted Square several times starting in June and the last message I received on August indicated someone would contact us. Message is below. I have followed up twice with no response. It's getting very frustrating to have the terminal not print every time. I have video showing what is happening but unable to attach it to this message.</P><P>___________________________________</P><P>Hi David,</P><P><SPAN>This is Dairyn from Square Customer Success, thanks so much for reaching us out today!</SPAN><BR /><BR /><SPAN>I really appreciate you taking the time to let me know about your issue with the Square Terminal and all the information you have requesting a follow-up on this matter.</SPAN><BR /><BR /><SPAN>I apologize for the inconvenience this has caused you.&nbsp;I would like to help you with this but, I think that it is better if our expert team assist you. For that reason, I’m transferring your case directly to a Terminal hardware expert who can better help you. You should see an email from them shortly, so keep an eye out.</SPAN><BR /><BR /><SPAN>Please let me know if you have any questions, I am so very thankful for your time.</SPAN><BR /><BR /><SPAN>Have a nice day!</SPAN><BR /><BR /><SPAN>Dairyn M.</SPAN><BR /><SPAN>Square Customer Success</SPAN></P> Sun, 21 Sep 2025 10:13:02 GMT https://community.squareup.com/t5/Hardware-Setup-Troubleshooting/Terminal-printer-is-erratic/m-p/689332#M3571 Kavita 2025-09-21T10:13:02Z